What to have ready.
Begin with business information about the practice. Your regional contact will provide the appropriate account documents and explain any additional requirements.
Practice details
Legal business name, practice address, care setting, and the person authorized to complete account paperwork.
Team contacts
Clinical, ordering, and billing contacts, plus the best way to reach each person.
Product interests
The products or categories you want to evaluate and your expected start timeline.
The onboarding sequence.
1. Discovery: discuss your practice, product interests, and immediate questions.
2. Account form: complete the business intake and provide the requested account information.
3. Agreement: review the applicable commercial terms and return the required documents.
4. Setup: coordinate account access, ordering contacts, product support, and any agreed billing services.
5. First order: complete the applicable verification and confirm the selected product, dimensions, destination, and order arrangements.
Confirm the next milestone.
Complete information and signed documents help move the review forward. Product availability, verification needs, account approvals, and practice response times determine the schedule.
Your contact should confirm what is outstanding and the next action. Product shipment is a separate milestone and should be confirmed for the specific order.
A FEW MORE DETAILS